The care that keeps a loved one
safe and comfortable at home.

Most families come to us after a fall, a hospital discharge or a dementia diagnosis, or just a growing sense that Mum or Dad isn’t coping on their own anymore.

Start with a FREE consultation

We’ll visit at home or meet you at our office, work out what would actually help, and there’s no obligation to go ahead.

★★★★★ Discover why our approach works for so many families across the Fylde Coast

Carer preparing food with an older woman

We don’t do tea and sympathy…

That doesn’t mean we’re cold. It means we don’t hide a lack of detail behind gentle words. Our carers are kind, patient people, chosen for it, and your relative sees the same familiar faces each visit. Alongside that, you get honesty: a clear picture of what’s needed, a straight answer on cost, and someone who will say if a service isn’t right. Warmth and straight talking, not one or the other.

Why we work this way

The first step is a free chat.

Every arrangement with us starts the same way. We meet you for free, at home or at our Lytham St Annes office, with no cost and no commitment to go ahead. We talk through what’s happening, what would genuinely help, and how often support might be needed.

You come away with a clear picture of the options, an honest view on cost, and straight answers to the questions you’ve struggled to get answered elsewhere. If the timing isn’t right, or we’re not the best fit, we’ll tell you.

Book a FREE consultation

Kind words from the families we support

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Jan Ward profile picture
Jan Ward
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Finding Home Comfort Services was a life saver for me. Not only did they help with caring for my elderly mum, they guided me through a very difficult time. I had never had to deal with any sort of help before and they supported me & gave such good advice. They always made me feel that every problem could be resolved. The carers were both professional & caring & I would highly recommend them to anyone. Thank You Ann & Nigel & all your carers.
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jayne knight profile picture
jayne knight
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The whole teams support was lovley and valuable helping us out of a crisis when first met in August and sticking by and guiding us throughout 🙂🙂 there's no other company that can reach your standards in knowledge, empathy and care in my book. Highly recommended.
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jill coxon profile picture
jill coxon
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I am incredibly grateful for this wonderful care team that has been looking after my mum with Alzheimer’s for the last couple of years . They have shown nothing but compassion , patience and their kindness has made a world of difference in my mum’s life and in mine also . They have took the time to understand her needs , making sure she feels comfortable and safe every single day . Mums well-being and safety being paramount therefore this has enabled her to remain happy and independently in her own home for a few extra years until recently when I had to make the tough decision to find a care home . I will always be grateful to Ann / Nigel and their wonderful team for what they did for mum .
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Pauline Ledford profile picture
Pauline Ledford
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We used Home Comfort Services (Fylde) to assist with some care for my elderly mother. From the 1st contact with Nigel (one of the directors) I knew I had chosen the right care service provider. Every bit of correspondence and discussion has been professional, caring and very responsive to any queries. The carers are an absolute delight. Caring, compassionate, friendly and good at what they do. Diane has been absolutely wonderful and my mum has felt totally at ease and happy with Diane. I would have no hesitation recommending Home Comfort Services
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Graeme Eastham profile picture
Graeme Eastham
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We found HCS professional, effective and reliable.
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Sandy Pugh profile picture
Sandy Pugh
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We've been involved with Home Comfort for 7 years and my mum has had the same carer for a number of years. All the carers are lovely and helpful. The company itself will always strive to do their best and to help you out as much as they can. Whatever time you pay for that's the time you will have your carer for. I would recommend Home Comfort to anybody who needs a carer for they are in my opinion the best, as there quality of service is of very high standard and will go out of their way to try to accommodate you.
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Henrik K profile picture
Henrik K
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Excellent service! Would highly recommend
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Mike Wood profile picture
Mike Wood
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- Edit Delete After a short stay in hospital, we decided that my mum needed support to live at home. On a recommendation we decided to use Home Comfort Services, what a good choice. The team are caring and attentive, providing an excellent service with clear channels of communications which takes a lots of pressure of myself and, of course, my mum.
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Wendy Williamson profile picture
Wendy Williamson
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There are a long list of concerns about this Company which have been highlighted furthermore to me since my Parents moved to a new Care Provider who are absolutely wonderful with Mum and Dad. This is simply because the new Provider has the correct expertise and training to help two vulnerable adults both suffering from Dementia, Home Comfort Services do not appear to have the same skills.
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Grace Sawdon profile picture
Grace Sawdon
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Could be good agency with more qualified staff. Agreed to take my husband who has late stage Alzheimer's but did not have enough staff to fulfill the contract with continuity or hours. Tried to make out that because my husband could sometimes be aggressive to me, which they were aware of, that they were having problems getting staff to act as companions to him as they felt at risk. Funny there is no mention of this in the notes.

What we
believe

We’re a family-run business, on the Fylde Coast for over 35 years, led by Ann and Nigel with a nurse’s eye kept on the care. Family-run isn’t a tagline for us. It sets the standard every visit is held to.

Learn about us

Home is worth holding onto

The aim is always to keep someone in their own home, living their own life, for as long as that works. Not just safe and looked after, but still doing the things that matter to them.

Honesty before anything else

We’ll tell you what we think, what it costs and what we can’t do, before you commit to anything. If the timing is wrong, or we’re not the right fit, we’ll say so.

The same faces, every time

Trust needs continuity. A small, familiar team who know the person and their history, not a rota of strangers turning up unannounced.

We’d want this for our own family

Ann and Nigel started the company after seeing how care worked, and didn’t, for their own relatives. Every carer is measured against one test: is this good enough for our mum or dad?

Care Quality Commission rated Good

Got Questions?

Answers to Your Most
Common Questions

We support older people and families across the Fylde Coast, from our base in Lytham St Annes. Contact us to discuss care in your area.

Start with a free consultation at home or at our Lytham St Annes office. We’ll talk through what’s happening, what would help and the options available, with no obligation to go ahead.

Talk to us about our carer selection, training and the support your relative needs. We are happy to explain our approach during your free consultation.

We offer care and respite support. A free consultation helps us work out how often support might be needed and whether we are the right fit for your circumstances.